When you run an email campaign, you want to maximize the return on your investment. They key to a strong email campaign is in more than just the delivery. Here are four things to consider before you send your message out the proverbial door.
1. Send your Messages to a Qualified Readership. Secret™ antiperspirant has established that it is exclusively a woman’s product. How effective would it be to for them to advertise to men? Knowing who is interested in your product and pointing your advertising campaign in their direction is a wiser use of advertising dollars. Of course on the Internet, it is hard to derive statistics from an email address or know exactly who’s receiving your marketing efforts. Start by locating yourself next to product and services on the net that are related to yours. Next, create an “opt-in” feature on your website and blogs so people who are already interested in something you’ve communicated will have an opportunity to learn more through your future mailings.
2. Establish Value in your Message. Sending messages that are useful to your readership helps you establish likeability and trust. People tend buy from companies they know, and repetition and value are cornerstones of that formula.
3. Create Repetition. Who doesn’t know what Coca-Cola™ is? Exactly. So why does Coke continue to advertise so heavily? They want to remain top-of-mind and remind people to buy their products. While repetition is key, over-repetition with email is a ticket to demise. A grocery store may send an email circular once a week and that’s acceptable to most people because the specials change each week and it’s a place they visit frequently. An air-duct cleaning service, on the other hand, might appropriately send emails with the change of each season to offer valuable tips to their client base without risking the boot.
4. Abide by the Rules of Timing. You may be up until the stroke of midnight crafting your message, but that doesn’t mean you should send it then. The best times for messaging? Mid-week, mid-morning, or mid-afternoon, when people are naturally inclined to take a break. The worst times? Late Friday afternoon or Sunday morning.
Think of your own inbox and the messages you like to receive along with their frequency. Then consider the fine line between pushing your product and reaching out to educate and inform your customer base. Stay within the established parameters and you will increase your chances of keeping with the inbox crowd.
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